Shipping & FAQ

How much does shipping cost?

Shipping is $3.00 per order, fully tracked worldwide.

What countries do you ship to?

All! :) We ship worldwide, and have shipped to customers in over 50 countries so far!

When will my case be shipped?

Your case is made to order. Normally we ship all orders within 2 business days – in busy periods, this may be up to 3 business days. Of course we’ll always aim to get your order out to you as quickly as possible! :)

How long does shipping take?

All cases ship from our studio in Hong Kong. Shipping takes on average 2-3 weeks, depending on where in the world you live. It can be up to 6 weeks though, if there are any unforeseen delays with, for example, customs or your local postal services. If you are ordering a case for a gift, please leave plenty of time!

Do you have a tracking number for my order?

Yes – all our orders ship with tracking, which is emailed to you when your order ships.

What is your Returns policy?

We accept returns for up to 14 days from the delivery date, please read the Returns and Exchanges page for full details.